01
The Visual Foundation of Polvox AI
AI
SEO
Polvox AI is an empathy-driven artificial intelligence company designed to rethink how customer service feels.
Client
Polvox AI
Category
Visual Identity Design
Work Period
September 2025 – October 2025
Industry
AI / Customer Service Technology
The Challenge
UrbanThread had high site traffic from social channels but suffered from low conversion rates and cart abandonment. Their marketing was sporadic, lacking clear funnels and optimization.
Our Strategy
Email & SMS Funnels: Designed lifecycle email automations and SMS campaigns to recover abandoned carts and re-engage users.
Retargeting Ads: Rolled out Meta and TikTok retargeting ads focused on cart abandoners and social engagers.
UX Audit & Optimization: Simplified checkout flow and improved product page hierarchy.
Influencer Collaborations: Partnered with niche micro-influencers to drive direct response.
The Results
64% drop in cart abandonment
2.7x ROI from SMS campaigns
112% growth in repeat customers
$180K+ revenue generated from email automations
